1. Payment & Acceptance
A 60% advance is required for confirmation; the remaining 40% is due before dispatch.
By making a payment (Advance or Balance) toward an order, the customer acknowledges that they have received, read, and unconditionally accepted all Terms & Conditions and Warranty policies mentioned herein.
2. Refund Policy
Both the Advance and Balance paid are strictly non-refundable under any circumstances.
Advances are immediately utilized for material procurement, specialized labor, and production scheduling.
3. Fabric Selection & Costing
Furniture is quoted with fabric costing between ₹300–₹350 per meter.
If a higher-cost fabric is selected, the additional cost will be added, and the invoice/quotation will be revised accordingly.
4. Visual Disclaimer (3D Renders & Photography)
3D renders, digital models, and photographs are for representation only.
Due to natural wood variations and artisanal finishing, the final product may differ in:
- Wood grain pattern
- Color tone
- Fabric texture
Such variations are normal and are not considered defects.
5. Product Variations & Dimensional Tolerance
- Minor color/finish variations may occur.
- Dimensional tolerance: up to 12mm in upholstered products, up to 6mm in non-upholstered products.
6. Production Timeline & Logistics
Our furniture is handcrafted and made per order.
Timelines may vary due to:
- Artistic complexities
- Artisan availability
- Weather conditions
- Wood maturation
- Specialized logistics arrangements
AHD Furniture is not liable for mental stress, agony, or consequential loss due to production/logistics delays.
7. Site Access & Delivery Responsibility
Customers must ensure furniture fits through gates, elevators, doors, and staircases.
If special equipment (cranes/pulleys) or extra labor is required, the cost and risk are entirely the customer’s.
Damage caused during forced entry is the customer’s responsibility.
8. Transit Damage Policy
If damage occurs during transportation (before site entry), AHD will repair it professionally. Customers must allow reasonable time for this.
9. Quotation Validity
Quotations are valid for 1 month from the given date.
10. Jurisdiction
All disputes are subject to the exclusive jurisdiction of the courts in Cochin, Kerala, India.
Purab (verified owner) –
This is the second time I made a purchase at Antique Home Decor. My experience in terms of quality of furniture and service has been very good.
Ela (verified owner) –
Good collection and wonderful design. the wood design are marvelous they will do customisation for the customer
Neena (verified owner) –
Really happy with my new table. Exactly as I imagine and great quality.
Anaisha (verified owner) –
Excellent service a very good quality dining chairs what I wanted. I’m very happy also reasonable price.
Chahna (verified owner) –
An excellent store for teakwood and rosewood furniture. We have bought many pieces from there. They have a good collection and the staff is very patient and helpful.
Gambhira (verified owner) –
Worth every penny. Well packed and good customer service
Rudrani (verified owner) –
I like shopping here- good, honest, 5 star quality!
Ishaan (verified owner) –
I am very impressed with the quality of my new teak wood Furniture and the AHD team.\”
Lakshay (verified owner) –
My first order with Antique Home Decor went smoothly. They followed up with me on the delivery of my purchase and were so helpful.
Ela (verified owner) –
Amazing store with the best selection of wood furniture in the Kochi area. Very helpful and knowledgeable sales people.