1. Payment & Acceptance
A 60% advance is required for confirmation; the remaining 40% is due before dispatch.
By making a payment (Advance or Balance) toward an order, the customer acknowledges that they have received, read, and unconditionally accepted all Terms & Conditions and Warranty policies mentioned herein.
2. Refund Policy
Both the Advance and Balance paid are strictly non-refundable under any circumstances.
Advances are immediately utilized for material procurement, specialized labor, and production scheduling.
3. Fabric Selection & Costing
Furniture is quoted with fabric costing between ₹300–₹350 per meter.
If a higher-cost fabric is selected, the additional cost will be added, and the invoice/quotation will be revised accordingly.
4. Visual Disclaimer (3D Renders & Photography)
3D renders, digital models, and photographs are for representation only.
Due to natural wood variations and artisanal finishing, the final product may differ in:
- Wood grain pattern
- Color tone
- Fabric texture
Such variations are normal and are not considered defects.
5. Product Variations & Dimensional Tolerance
- Minor color/finish variations may occur.
- Dimensional tolerance: up to 12mm in upholstered products, up to 6mm in non-upholstered products.
6. Production Timeline & Logistics
Our furniture is handcrafted and made per order.
Timelines may vary due to:
- Artistic complexities
- Artisan availability
- Weather conditions
- Wood maturation
- Specialized logistics arrangements
AHD Furniture is not liable for mental stress, agony, or consequential loss due to production/logistics delays.
7. Site Access & Delivery Responsibility
Customers must ensure furniture fits through gates, elevators, doors, and staircases.
If special equipment (cranes/pulleys) or extra labor is required, the cost and risk are entirely the customer’s.
Damage caused during forced entry is the customer’s responsibility.
8. Transit Damage Policy
If damage occurs during transportation (before site entry), AHD will repair it professionally. Customers must allow reasonable time for this.
9. Quotation Validity
Quotations are valid for 1 month from the given date.
10. Jurisdiction
All disputes are subject to the exclusive jurisdiction of the courts in Cochin, Kerala, India.
Sunita Agarwal –
Arrived well-packaged in multiple boxes with proper cushioning. The teak wood quality is excellent and the sleek design looks perfect in our living room. Assembly was a bit challenging and took longer than expected. Overall the comfort and build quality make it worth it for our family.
Sneha Raghavan –
Expected good quality but this exceeded expectations. The teak wood feels premium and the three-seater is perfectly spacious for our family. Assembly was straightforward and the cushions are really comfortable. Only wish the armchair handles were slightly higher for better grip.
Arjun Mehta –
Did tons of research before buying and this delivered exactly what I expected. The teak wood feels premium and sturdy, much better than the particle board stuff everywhere. Assembly was straightforward and the sleek handles give it a modern look that fits perfectly in my apartment.
Ishaan Kapoor –
The teak wood quality is excellent and feels very sturdy. Assembly took longer than expected but the final result looks premium.
Lakshmi Subramaniam –
Absolutely love this Falon sofa set! The teak wood quality is outstanding and the sleek design looks so modern in our living room. The 3-seater plus two 1-seater combination is perfect for our family. Assembly was straightforward and delivery happened in just 2 days as promised. The cushions are comfortable with good density foam.
Kavita Srinivasan –
We needed a new sofa set after our old one started creaking badly. This Falon teak wood set has been quite impressive so far. The 3-seater is perfect for our family movie nights and the two single seaters work great for guests. The teak wood feels sturdy and the sleek handles are a nice touch that makes moving them easier. Assembly was straightforward and the high density foam cushions are comfortable. Only minor issue is the seating height feels slightly low for elderly visitors, but otherwise we’re happy with the purchase.
Priya Sharma –
This Falon sofa set has been exactly what I needed for my living room. As someone who works long hours and spends most evenings on the sofa, the comfort level is really good – the high density foam cushions provide proper support even after months of daily use. The teak wood feels solid and well-made, and I particularly like the sleek handle design which gives it a modern look. Assembly was straightforward and it shipped quickly as promised. The three-seater is spacious enough for me to stretch out completely after work, and the two single seaters are perfect when friends come over.
Manish Chandra Jha –
Better than expected quality with the teak construction. The cushions could be a bit firmer for daily office use but overall very comfortable.
Madhuri Desai –
The sleek handle design really caught my attention when I first saw this sofa set. Having purchased wooden furniture before, I can appreciate the premium teak wood quality – it feels solid and well-crafted. The 3-seater and two single chairs fit perfectly in my living room, and the high density foam cushions are quite comfortable for daily use. Assembly took a bit longer than expected and required some patience, but the 5-year warranty gives good peace of mind. Overall it’s a stylish addition to our home.
Karun –
After comparing many options for days, finally chose this one. The teak wood quality is excellent and the 3+1+1 seating arrangement fits perfectly in my living room.