1. Payment & Acceptance
A 60% advance is required for confirmation; the remaining 40% is due before dispatch.
By making a payment (Advance or Balance) toward an order, the customer acknowledges that they have received, read, and unconditionally accepted all Terms & Conditions and Warranty policies mentioned herein.
2. Refund Policy
Both the Advance and Balance paid are strictly non-refundable under any circumstances.
Advances are immediately utilized for material procurement, specialized labor, and production scheduling.
3. Fabric Selection & Costing
Furniture is quoted with fabric costing between ₹300–₹350 per meter.
If a higher-cost fabric is selected, the additional cost will be added, and the invoice/quotation will be revised accordingly.
4. Visual Disclaimer (3D Renders & Photography)
3D renders, digital models, and photographs are for representation only.
Due to natural wood variations and artisanal finishing, the final product may differ in:
- Wood grain pattern
- Color tone
- Fabric texture
Such variations are normal and are not considered defects.
5. Product Variations & Dimensional Tolerance
- Minor color/finish variations may occur.
- Dimensional tolerance: up to 12mm in upholstered products, up to 6mm in non-upholstered products.
6. Production Timeline & Logistics
Our furniture is handcrafted and made per order.
Timelines may vary due to:
- Artistic complexities
- Artisan availability
- Weather conditions
- Wood maturation
- Specialized logistics arrangements
AHD Furniture is not liable for mental stress, agony, or consequential loss due to production/logistics delays.
7. Site Access & Delivery Responsibility
Customers must ensure furniture fits through gates, elevators, doors, and staircases.
If special equipment (cranes/pulleys) or extra labor is required, the cost and risk are entirely the customer’s.
Damage caused during forced entry is the customer’s responsibility.
8. Transit Damage Policy
If damage occurs during transportation (before site entry), AHD will repair it professionally. Customers must allow reasonable time for this.
9. Quotation Validity
Quotations are valid for 1 month from the given date.
10. Jurisdiction
All disputes are subject to the exclusive jurisdiction of the courts in Cochin, Kerala, India.
Suhana (verified owner) –
good sofa, very comfortable, stylish, good service and reasonable price, that’s what I asked for.
Mahavira (verified owner) –
The service we were given and furniture we received were all top quality. I am happy with every piece we purchased from Antique Home Decor.
Rudrani (verified owner) –
If you are looking for quality teak and rosewood furniture, you must visit. Prices are reasonable and the selection is great.
Oorja (verified owner) –
Good to buy ..
Lalika (verified owner) –
This is a great store, they have beautiful furniture and quality service.
Suveer (verified owner) –
This is the second time I made a purchase at Antique Home Decor. My experience in terms of quality of furniture and service has been very good.
Vihaana (verified owner) –
Absolutely love my new table and chairs easy to asemble and looks very stylish also very good value for money.
Medhansh (verified owner) –
good sofa, very comfortable, stylish, good service and reasonable price, that’s what I asked for.
Ohas (verified owner) –
I like AHD Furniture and they\’re best customer service. I\’d be happy to deal with them again.
Seher (verified owner) –
Amazing service when arranging delivery.
Sharanya (verified owner) –
Awesome stuff, wonderful service, great prices! I ALWAYS check Antique Home Decor when I need something new. Thanks so much for your excellent furniture..
Ritvik (verified owner) –
Very good varieties of furniture with high quality and very nyc service and Reasonable price
Harsha (verified owner) –
Excellent quality. Prompt delivery. Very happy and would definitely use again