1. Payment & Acceptance
A 60% advance is required for confirmation; the remaining 40% is due before dispatch.
By making a payment (Advance or Balance) toward an order, the customer acknowledges that they have received, read, and unconditionally accepted all Terms & Conditions and Warranty policies mentioned herein.
2. Refund Policy
Both the Advance and Balance paid are strictly non-refundable under any circumstances.
Advances are immediately utilized for material procurement, specialized labor, and production scheduling.
3. Fabric Selection & Costing
Furniture is quoted with fabric costing between ₹300–₹350 per meter.
If a higher-cost fabric is selected, the additional cost will be added, and the invoice/quotation will be revised accordingly.
4. Visual Disclaimer (3D Renders & Photography)
3D renders, digital models, and photographs are for representation only.
Due to natural wood variations and artisanal finishing, the final product may differ in:
- Wood grain pattern
- Color tone
- Fabric texture
Such variations are normal and are not considered defects.
5. Product Variations & Dimensional Tolerance
- Minor color/finish variations may occur.
- Dimensional tolerance: up to 12mm in upholstered products, up to 6mm in non-upholstered products.
6. Production Timeline & Logistics
Our furniture is handcrafted and made per order.
Timelines may vary due to:
- Artistic complexities
- Artisan availability
- Weather conditions
- Wood maturation
- Specialized logistics arrangements
AHD Furniture is not liable for mental stress, agony, or consequential loss due to production/logistics delays.
7. Site Access & Delivery Responsibility
Customers must ensure furniture fits through gates, elevators, doors, and staircases.
If special equipment (cranes/pulleys) or extra labor is required, the cost and risk are entirely the customer’s.
Damage caused during forced entry is the customer’s responsibility.
8. Transit Damage Policy
If damage occurs during transportation (before site entry), AHD will repair it professionally. Customers must allow reasonable time for this.
9. Quotation Validity
Quotations are valid for 1 month from the given date.
10. Jurisdiction
All disputes are subject to the exclusive jurisdiction of the courts in Cochin, Kerala, India.
Kavish Srinivasan –
I was looking for a decent study table for my home office setup since working from home became permanent. Initially I wasn’t sure about ordering furniture online, but this Arlon table turned out to be a pleasant surprise. The teak wood finish looks quite nice and the table top is genuinely spacious enough for my laptop plus books. The brass handle on the drawer adds a nice touch and feels sturdy. Assembly was straightforward though it took me about an hour. The closed shelf underneath is handy for storing files and the wooden legs feel very solid. My only complaint is that the drawer could have been slightly deeper – it’s a bit shallow for storing larger items. The packaging was excellent with proper cushioning. Overall I’m quite happy with this purchase and it’s been serving me well for the past two months.