1. Payment & Acceptance
A 60% advance is required for confirmation; the remaining 40% is due before dispatch.
By making a payment (Advance or Balance) toward an order, the customer acknowledges that they have received, read, and unconditionally accepted all Terms & Conditions and Warranty policies mentioned herein.
2. Refund Policy
Both the Advance and Balance paid are strictly non-refundable under any circumstances.
Advances are immediately utilized for material procurement, specialized labor, and production scheduling.
3. Fabric Selection & Costing
Furniture is quoted with fabric costing between ₹300–₹350 per meter.
If a higher-cost fabric is selected, the additional cost will be added, and the invoice/quotation will be revised accordingly.
4. Visual Disclaimer (3D Renders & Photography)
3D renders, digital models, and photographs are for representation only.
Due to natural wood variations and artisanal finishing, the final product may differ in:
- Wood grain pattern
- Color tone
- Fabric texture
Such variations are normal and are not considered defects.
5. Product Variations & Dimensional Tolerance
- Minor color/finish variations may occur.
- Dimensional tolerance: up to 12mm in upholstered products, up to 6mm in non-upholstered products.
6. Production Timeline & Logistics
Our furniture is handcrafted and made per order.
Timelines may vary due to:
- Artistic complexities
- Artisan availability
- Weather conditions
- Wood maturation
- Specialized logistics arrangements
AHD Furniture is not liable for mental stress, agony, or consequential loss due to production/logistics delays.
7. Site Access & Delivery Responsibility
Customers must ensure furniture fits through gates, elevators, doors, and staircases.
If special equipment (cranes/pulleys) or extra labor is required, the cost and risk are entirely the customer’s.
Damage caused during forced entry is the customer’s responsibility.
8. Transit Damage Policy
If damage occurs during transportation (before site entry), AHD will repair it professionally. Customers must allow reasonable time for this.
9. Quotation Validity
Quotations are valid for 1 month from the given date.
10. Jurisdiction
All disputes are subject to the exclusive jurisdiction of the courts in Cochin, Kerala, India.
Varun Khanna –
Arrived well-packed and ready to use immediately. The sagwan wood quality is excellent but assembly instructions could be clearer.
Lakshmi Iyer –
Needed a good wooden sofa set for our new home and this sagwan sofa looks really elegant. The craftsmanship is solid and seats are comfortable. Only issue is the delivery took almost 50 days instead of the promised 45. Otherwise very happy with the purchase.
Nikhil Bajpai –
The sofa arrived well-packaged with proper foam protection around each piece. I was initially skeptical about ordering furniture online but the sagwan wood quality is genuinely good and feels sturdy. The 3-seater dimensions fit perfectly in my living room as mentioned in specs. Assembly was straightforward though it took longer than expected. My only complaint is that delivery took 50 days instead of the promised 35-45 days. Overall the craftsmanship is solid and it looks elegant in my home.
Deepika Chatterjee –
After spending almost two weeks comparing different wooden sofa sets online, I finally settled on this Royal Turns teak wood sofa for our new home in Kolkata. The sagwan wood quality is genuinely impressive and the craftsmanship shows attention to detail. The 3-seater dimensions worked perfectly for our living room and the seating height of 20 inches is comfortable for the whole family. Delivery took about 40 days which was within the promised timeframe, and the packaging was excellent with proper protective wrapping. The assembly process was smooth with their team doing a professional job. My only minor complaint is that the cushions could have been slightly thicker for extra comfort during long sitting sessions. The wood finish has a rich, natural look that really elevates our living space. Overall very happy with this purchase and the sofa feels sturdy and well-built.
Amit Kulkarni –
Needed a sturdy sofa set for my living room that could handle daily use after long work days. The sagwan wood quality is excellent and feels very solid. Assembly took a bit longer than expected but the final result looks great. The seating height of 20 inches is perfect for relaxing.
Priya Sharma –
This exceeded my expectations when I bought it for my daughter’s new apartment. The sagwan wood quality is really impressive and the craftsmanship looks premium. The 3 seater dimensions fit perfectly in her living room and the seating height of 20 inches is very comfortable for guests. Delivery took about 40 days as mentioned but the assembly team did a great job setting it up. She absolutely loves how elegant it looks and it’s become the centerpiece of her living space.
Suresh Balasubramanian –
I spent almost a week comparing different wooden sofa options online before settling on this one. The sagwan wood quality is really good and feels sturdy. Assembly was smooth and the dimensions fit perfectly in my living room. Only issue is the 40+ day delivery time was longer than expected.
Ananya Gupta –
We needed a proper seating arrangement for our new home and this Royal Turns teak wood sofa looked perfect online. Got it delivered today and assembled it immediately to try out. The sagwan wood quality is really impressive and feels very sturdy. The 3-seater and single seater combination works well in our living room. The seating height of 20 inches is comfortable for most family members. Only minor issue is that the cushions could be slightly softer, but overall the craftsmanship is excellent and it looks very elegant.
Anirudh Bhardwaj –
The packaging was exceptional – each piece was wrapped individually with foam padding and arrived in perfect condition after about 40 days. I spent nearly two weeks comparing different wooden sofa sets online before settling on this Royal Turns teak wood set. The sagwan wood quality is genuinely impressive and you can feel the weight and sturdiness immediately. Assembly took our carpenter about 3 hours but the instructions were clear enough. The 3-seater dimensions fit perfectly in our living room and the seating height of 20 inches is comfortable for the whole family. The wood finish has a rich natural grain that looks elegant. Only minor issue is that the cushions could have been slightly thicker for extra comfort during longer sitting sessions. Overall the craftsmanship is excellent and it’s become the centerpiece of our drawing room. The teak wood seems durable and should last for years.
Ramesh Iyengar –
Bought this beautiful sagwan sofa set for my son’s apartment in Bangalore. The craftsmanship is excellent and fits perfectly in his living room.